Customer Service Fundamentals - InsuranceFanshawe College
About this Program
Level: Certificate in Customer Service Fundamentals - Insurance
Length: 2 semestersCheck My Eligibility
Beginning with an overview of business and insurance customer service (theory and practice) with a focus on distribution systems, you'll learn everything you need to work in a customer service role in an insurance brokerage, agency or direct insurance writer's office. This program is a great first step to more qualifications and you’ll walk away with diverse skills needed for the modern and dynamic business world. Available in a traditional in-class format with September admission. There are options to transfer directly into the second year of Fanshawe's Business Insurance program and earn your diploma in just two additional semesters. When you graduate, you'll be eligible to write your Registered Insurance Brokers of Ontario (RIBO) or OTL licensing exams, you may also be eligible to obtain your General Insurance Essentials certificates from the Insurance Institute of Canada.
Study and Work in Canada
Full-time undergraduate and post-graduate international students can work anywhere on or off campus without a work permit. The rules around the number of hours a student will be allowed to work may vary based on the country the student chooses to study in. International students are typically able to work up to 20 hours a week.